Terms and Conditions WM98 — Terms of Use for Malaysia's Entertainment Platform

1.Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and wm98 ("Platform", "We"). These Terms govern your use of all services, games, promotions, and other features available on the wm98 platform, including the official website at wm98.fun and the wm98 mobile app.

By creating an account, making a deposit, or using any part of the wm98 platform, you confirm that you have read, understood, and fully agreed to be bound by these Terms, together with our Privacy Policy and Responsible Gaming Policy, which form part of this agreement in its entirety.

Wm98 reserves the right to update or amend these Terms at any time. Any changes take effect immediately upon being posted on the platform. It is your responsibility to review these Terms periodically to ensure you are aware of the latest applicable conditions.

2.Member Eligibility

To register and use wm98 services, you must meet all of the following eligibility requirements:

• Aged at least 18 years of age at the time of registration.
• Residing in or accessing the platform from a location that does not restrict the use of online entertainment platforms.
• Having full legal capacity to enter into binding agreements.
• Not previously had an account terminated by wm98 due to fraud or a Terms violation.
• Not on an active self-exclusion list on wm98 or any related responsible gaming programme.

Wm98 reserves the right to request age and identity verification at any time. Accounts found not meeting the eligibility requirements will be suspended immediately pending investigation, and any remaining balance will be returned at the discretion of management.

3.Registration & Account Management

Each member is only permitted to hold one (1) active account at wm98 at any one time. Registering multiple accounts using the same name, phone number, email address, IP address, or payment method is strictly prohibited.

• You are responsible for providing accurate, complete, and up-to-date information during registration.
• The full name registered must match the name of the bank account holder used for deposits and withdrawals.
• You must update your account information if any changes occur, especially your phone number and email address.
• A wm98 account is for personal use only and may not be transferred, sold, or rented to any other party.

4.Deposit & Payment Methods

Wm98 accepts deposits via a range of safe and convenient local payment methods. All deposits are processed through encryption-protected payment channels to ensure the security of your transactions.

• The minimum deposit amount is as stated on the platform's deposit page at the time of the transaction.
• All deposits must be made using an account or payment method registered in the member's own name.
• Wm98 does not accept deposits from third parties under any circumstances.
• Successful deposits will be credited to your account within the timeframe specified by your chosen payment method.
• Wm98 is not responsible for any delays caused by third-party payment providers.

If you experience any deposit-related issues, please contact the wm98 customer support team, available 24/7 via Live Chat or other available contact channels.

5.Bonus, Promotions & Wagering Requirements

Wm98 offers a variety of attractive bonuses and promotions to members from time to time. All bonus offers are subject to specific terms and limits set for each respective promotion.

• Every bonus comes with wagering requirement which must be met before a withdrawal can be made.
• Wagering requirements, eligible games, and the timeframe to meet the conditions will be stated in each promotion's details.
• Bonuses cannot be directly converted to cash without fulfilling the stipulated wagering requirements.
• Wm98 reserves the right to withdraw or modify any bonus offer at any time without prior notice.
• Each member is entitled to one (1) welcome bonus upon first registration.
• Any attempt to abuse the bonus or promotion system, including the use of duplicate accounts, will result in the cancellation of all bonuses and possible account termination.

6.Fund Withdrawal

Wm98 is committed to processing withdrawals quickly and securely. All withdrawals will be processed to the same bank account or payment method used for the deposit, subject to successful identity verification.

• Withdrawal requests will be processed within the timeframe stated on the platform's withdrawal page, depending on the chosen method and your VIP level.
• Withdrawals must be made to the account registered in the member's own name — transfers to third parties are not permitted.
• Before the first withdrawal is processed, members may be required to complete the full KYC process.
• Wm98 reserves the right to suspend withdrawals pending the completion of an investigation should any suspicious activity be detected on the account in question.
• Bonus funds that have not met the wagering requirements cannot be withdrawn until those requirements are fully satisfied.

7.Game Rules

All games available on wm98 operate using a Random Number Generator (RNG) certified by independent auditing bodies. This ensures every game outcome is entirely random and cannot be manipulated by any party.

• The outcome of all games is final and cannot be appealed once a game round is completed.
• In the event of a technical disruption during gameplay, wm98 will use saved system records to determine a fair outcome.
• The use of automation software, bots, or any unauthorized tools for gameplay is strictly prohibited.
• Wm98 reserves the right to void any bets or winnings obtained through fraudulent means or system exploitation.
• Any attempt to cheat, collude, or manipulate game outcomes will result in immediate account termination and possible legal action.

8.Accepted Member Conduct

You agree to use the wm98 platform in a responsible, respectful, and lawful manner. The following conduct is strictly prohibited:

• Using offensive, threatening, or harassing language toward other members or wm98 staff.
• Spreading false or misleading information about wm98 or any other party.
• Attempting to hack, disrupt, or breach the platform's security systems.
• Using a VPN or other methods to conceal your actual location for the purpose of gaining unauthorized access.
• Engaging in any money laundering or financing of illegal activities through the wm98 platform.

9.Account Security & Password

You are fully responsible for keeping your wm98 account login credentials secure. wm98 recommends the following security measures:

• Use a strong, unique password that is not used for any other account.
• Enable two-factor authentication (2FA) available in your account settings.
• Do not share your password or login details with anyone, including wm98 staff — we will never ask for your password.
• Log out of your account after each session, especially on shared devices.
• Report immediately to the support team if you suspect unauthorised access to your account.

Wm98 is not liable for any losses arising from a member's own negligence in safeguarding their login credentials.

10.wm98 Limitation of Liability

To the extent permitted by applicable law, wm98 shall not be liable for:

• Any direct, indirect, incidental, or consequential losses arising from the use of the platform.
• Service disruptions caused by factors beyond our control, including network issues, natural disasters, or actions by authorities.
• Any financial decisions you make based on information on the wm98 platform.
• Losses arising from your non-compliance with these Terms and Conditions.

The wm98 platform is provided "as is" without any implied warranties regarding fitness for a particular purpose. That said, we are committed to delivering the best possible platform experience for all our members.

11.Account Suspension & Termination

Wm98 reserves the right to suspend or terminate any member's account, with or without prior notice, in the following situations:

• Violation of any section of these Terms and Conditions.
• Duplicate account registration or identity fraud.
• Suspected activity related to money laundering or fraud.
• Exploiting system bugs or platform vulnerabilities for unfair personal gain.
• Inappropriate behavior toward other members or platform staff.
• Upon request by the relevant authorities.

If your account is terminated, wm98 will assess whether any remaining balance is eligible for return based on an internal investigation. Funds obtained through illegal activity will not be returned.

Members may also request to close their own account at any time by contacting the wm98 customer support team. Account closure requests are subject to the settlement of all active wagers and compliance with applicable bonus terms.

12.Amendments to Terms and Conditions

Wm98 reserves the right to amend, update, or replace these Terms and Conditions at any time at our sole discretion. Significant changes will be communicated to members via:

• Notices displayed on the platform's home page.
• Notifications via your registered email address.
• Update the "Updated" date shown at the top of this document.

Continued use of the wm98 platform following any amendments is considered your acceptance of the revised terms. If you do not agree with the changes, please contact us to close your account before the amendments take effect.

13.Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the wm98 team through the following channels:

• Live Chat: Available 24/7 on the wm98 platform
• Support Email: [email protected]
• Response Time: Within 24 hours for email enquiries; immediately for Live Chat

The wm98 customer support team is always ready to assist you in Bahasa Malaysia, ensuring all issues are resolved promptly and satisfactorily.